Crash Risk” Warning Prompts Recall of 3,700 Nissan Vehicles

In a recent recall, Nissan has identified a software defect affecting several 2025 and 2026 vehicles — a glitch that could prevent the rear-view camera from displaying when the vehicle is placed in reverse. The recall, notified by Transport Canada, affects approximately 3,700 units across models including the Infiniti QX80, Nissan Armada and Nissan Murano. Because the back-up camera image may remain blank, driver visibility when backing up could be severely compromised — a risk that has prompted the recall and a free software update for affected vehicles.

What’s the Problem and Which Cars Are Impacted

Software glitch disables rear-view camera display

According to the recall notice, a software issue in the infotainment system can cause the centre display screen to remain blank when the vehicle is started or shifted into reverse. As a result, the rear-view camera fails to activate properly.

Canadian safety regulations require that a rear-view image be displayed whenever a vehicle is reversed. If the image does not appear, the driver’s ability to monitor the area behind the vehicle is reduced — increasing the risk of backing collisions.

Affected models and trim levels

The recall specifically covers:

• 2025 and 2026 Infiniti QX80 SUVs

• 2025 and 2026 Nissan Armada SUVs

• 2025 Nissan Murano SUVs.

However, not every vehicle of those models is affected — only certain trim levels and factory configurations are included in the recall.

In total, about 3,700 vehicles in Canada have been flagged for this issue.

Why It Matters: Risk of Crash When Reversing

Rear-view cameras have become a critical safety feature, helping drivers detect obstacles, pedestrians, and other hazards behind the vehicle — particularly in large SUVs where rear visibility is limited.

If the display remains blank when shifting into reverse, drivers may be unaware of people, animals or objects behind the car. This error could lead to serious accidents, especially in crowded areas or parking lots.

Transport Canada’s recall notice explicitly warns that “a rear-view camera image that doesn’t display could reduce a driver’s ability to see behind the vehicle while backing up,” thereby raising the “risk of a crash.”

What Owners Should Do: Free Software Update

Owners of affected vehicles should receive a notification letter from Nissan by mail, detailing the recall and next steps.

Nissan has committed to addressing the issue at no cost to owners. The remedy involves installing an updated version of the infotainment system software designed to fix the display problem. The update can be applied either over-the-air (if supported) or by visiting an authorized dealership.

Owners can also verify recall status via the VIN lookup tools on the official Nissan or Infiniti websites.

Broader Context — Not the First Time This Has Happened

This isn’t the first time Nissan has issued a recall over a rear-view camera or display malfunction. For example, in 2024 the company recalled tens of thousands of vehicles — including some of its popular Rogue and QX80 models — for similar software-related rear-view camera issues. Industry-wide, 2025 has seen a surge in recalls tied to infotainment and backup-camera problems, underscoring ongoing challenges automakers face in ensuring that modern software-dependent systems meet safety standards.

What This Means for Current and Prospective Owners

• If you own a 2025–2026 QX80, Armada, or Murano, check your mail for a recall notice or use the VIN lookup tool on Nissan/Infiniti websites to verify eligibility.

• Promptly schedule the free software update — either OTA or at a dealership — to restore proper rear-view functionality.

• Until the fix is applied, exercise extra caution when reversing; manually checking mirrors and turning to look behind becomes more important than ever.

• If you are shopping for such vehicles, inquire with the dealer to confirm the recall has been addressed before taking delivery.

Final Thoughts

The recall by Nissan highlights a critical lesson: even in today’s world of advanced automotive technology, software bugs can compromise essential safety features. A blank rear-view display may seem like a minor inconvenience, but when it comes to backing up in traffic or tight spaces, such a defect can pose a serious safety hazard.

If you own or are considering one of the affected vehicles — the 2025–2026 Infiniti QX80, Nissan Armada, or 2025 Murano — it’s important to act swiftly. Contact your dealership, confirm your vehicle’s recall status, and schedule the update. By doing so, you help ensure your vehicle meets safety standards and helps protect you, your passengers, and those around you.